SOUND FAMILIAR?

I'm so frustrated!

Staff Training On Your Computer Programs

Onsite - In Person - 1:1 or Group Classes

What if you could save 1, 4 or even 8 hours per week for each person in your office? You say, "Sounds great, but I can't afford the time and money to send everyone out to several days of classes." That's because traditional training is time-consuming, inconvenient and expensive. 
 

That's why we do things differently. 
 

We don't offer a standard list of classes. We meet with you, talk with your staff and look at their typical work. Then we set up training that helps each staff member learn how to do their specific tasks more quickly and with less frustration.

Why pay to send everyone to a full day of class if they only need part of it? You don't buy a whole pizza if you only want two slices. (Okay, admittedly, most of us would buy the whole pizza, but let's just run with the analogy...)

 

Targeted training saves time and money. 

Additional benefits to our personalized, targeted, and effective teaching methods:

  • Your staff learns how to utilize office and business software to its fullest capabilities

  • Your staff is more efficient

  • Office workflow is made consistent and streamlined

  • Troubleshooting and problem solving can be achieved in-house

Our Training is in Convenient 2-Hour Sessions at Your Business or Corporate Office

Why Choose US For Your Software Training

  • Each participant learns the skills needed for their particular job, focusing on specific difficult files or repeated tasks. 

  • Learned skills can be used right away, resulting in an immediate return on your training investment. 

  • Convenient scheduling 

  • 2-hour on-site training sessions 

  • Easy to fit into a workday with individual tutoring, specialized coaching, and complete classroom instruction. 

  • Presents a manageable amount of information meeting individual staff training needs. 

Our Custom Training

Highly targeted content 

  • Custom training plan for each staff member.

  • Each participant learns the skills needed for their particular job, focusing on specific difficult files or repeated tasks.

  • New skills can be used right away, resulting in an immediate return on your training investment.

Convenient

2-hour training sessions

  • Easy to fit into a workday.

  • Presents a manageable amount of information.

  • Multiple training sessions encourage follow-up questions.

Pricing encourages

small classes

  • Set up as many separate training sessions as needed, whether for 1 person or 12 people.

  • No wasted time sitting through training that is too basic or too advanced for their needs.

Always live

onsite training

  • Live in-person training is proven to be far more effective than remote or prerecorded training.

  • Allows for hands-on practice and encourages questions.

  • No additional charge for instructor travel (up to 100 mi per session).

Traditional Training

Generic content 

  • Covers a standard list of topics, regardless of your staff's needs or varying levels of knowledge.

  • Participants are presented with a large amount of product features and then must figure out how to apply all of it on their own.

Full day training sessions

  • Requires staff to be unavailable for an entire day.

  • Presents too much material all at once.

  • Shorter training options are typically much more expensive.

Pricing discourages

small classes

  • Pricing plans keep prices high unless you enroll several participants in one class.

  • Pushes organizations to shoehorn their staff into a single class, regardless of their needs or level of knowledge.

Varied formats 

  • Offsite: Adds staff travel expenses.

  • Onsite: Adds instructor travel expenses.

  • Online: Less effective, as it is harder for participants to stay engaged and to ask questions.

  • Prerecorded: Not only is it hard to stay engaged, but there is no instructor to answer questions.

Let's Lower Your Computer Stress!

Patricia Na Instructional Designer

Hi, I'm your instructor, Patricia Na. I love to teach, but more than that, I love to help people learn how to do their work faster and more easily.

Computer software is supposed to make work faster and easier, but without proper training, people end up getting frustrated and spending way too much time fighting with their work rather than finishing it. That's why I want to come help you.

I have over 20 years' experience in software training and instructional design, working with a wide variety of programs across many industries, including healthcare, financial services, insurance and automotive.

Also let's be honest... computer training classes can be deadly boring, and oddly enough, sleeping people don't learn that much. And I can promise you that snoring is a very rare event in my classes.

Call me today, and let's see how I can lower your stress!

(734) 995-6875

pna@HelpingHandCS.com

Ann Arbor - Novi - Livonia - Plymouth